Customer reviews of Chester Car Supermarket Ltd

By John S on 01 September 2019 | Verified purchase

Good honest salesman. Didn't mess about and answered all my questions. After sale service was excellent. Will definitely use them again.

Reply from Chester Car Supermarket Ltd on 02/09/19

Thank you John for taking the time to submit your 5 star rating and also sharing your experience with others regarding your experience with us. We really appreciate your kind comments and are pleased that you were happy with our sales staff and the service you received, particularly that you were happy with how we dealt with the problem you had on your new car after purchase. We look forward to dealing with again when you are ready to change your car in the future

By Laura K on 01 September 2019 | Verified purchase

Friendly and knowledgeable staff. Understood I was looking at other cars and in no way pressured me to buy their car. I picked up on a few thing missing from the car i.e. a boot liner and spare wheel kit and they sourced everything for me. Gave me a fresh MOT and rushed it through as I needed a car ASAP. Very happy customer!

Reply from Chester Car Supermarket Ltd on 02/09/19

Thank you Laura for taking your time to submit your 5 star rating and also sharing your experience with others regarding your experience with us. We really appreciate your helpful comments and are pleased that you were happy with your overall experience with us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience presenting your new car in the best condition possible.

By Albert P on 01 September 2019 | Verified purchase

Very helpful and professional staff who let you look around at your own pace. Competitively priced vehicles. Had a small issue with service light not reset after the service and they rectified immediately- couldn’t fault the service

Reply from Chester Car Supermarket Ltd on 02/09/19

Thank you Albert for taking your time to submit your 5 star rating and also sharing your experience with others regarding your experience with us. We really appreciate your helpful comments and are pleased that you were happy with your overall experience with us and how we dealt with the small issue on your new car and the service you received from us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience.

By Rhian M on 22 August 2019 | Verified purchase

They very helpful and supported me while awaiting finance to go through and updated me regularly.

Reply from Chester Car Supermarket Ltd on 02/09/19

Thank you Rhian for taking your time to submit your 5 star rating and also sharing your experience with others regarding your experience with us. We really appreciate your comments and are pleased that you were happy with your overall experience with us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience.

By Beverly S on 20 August 2019 | Verified purchase

"J" made the whole process of buying a car extremely smooth, without hiccup. "J" answered all our questions. Three month warranty is excellent together with a new MOT. I cannot fault the service we received

Reply from Chester Car Supermarket Ltd on 21/08/19

Thank you Beverly for taking the time to write and submit your 5 star feedback, sharing your experience regarding your recent car purchase from us. We are so pleased that you were happy with your whole experience buying your new car from us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience.

By Jason W on 16 August 2019 | Verified purchase

Excellent service friendly staff very professional will definitely use and recommend to friends

Reply from Chester Car Supermarket Ltd on 21/08/19

Thank you Jason for taking the time to write and submit your 5 star feedback, sharing your experience and recommendation regarding your recent car purchase from us. We are pleased that you were happy with your whole experience buying your new car from us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience.

By Hannah L on 12 August 2019 | Verified purchase

Very professional from start to finish. Friendly team that made buying a car super simple! Would definitely recommend

Reply from Chester Car Supermarket Ltd on 13/08/19

Thank you Hannah for taking the time to write and submit your 5 star feedback, your recommendation and sharing your experience regarding your recent car purchase from us. We are glad that you were happy with your new car, our sales team and the service you received from us. We aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure and stress free experience.

By Brenice W on 07 August 2019 | Verified purchase

Fantastic service more than helpful and kept me fully updated with all aspects of the sale whilst car was being prepared. Would definitely use again

Reply from Chester Car Supermarket Ltd on 13/08/19

Thank you Brenice for taking the time to write and submit your 5 star feedback, recommendation and sharing your experience regarding your recent car purchase from us. We are glad that you were happy with your new car and the service you received from us. We aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure and stress free experience. We look forward to seeing you again in the future.

By Nicole G on 26 July 2019 | Verified purchase

Easy transaction, car door wasnt locking when we got the car home , but they were happy to have it back and got it fixed in reasonable time , all the time we needed to look around.

Reply from Chester Car Supermarket Ltd on 13/08/19

Thank you Nicole for taking the time to write and submit your 5 star feedback and sharing your experience regarding your recent car purchase from us. We are glad that you were happy with your new car and the service you received from us, particularly in respects to the problem you had with your door lock and that it was addressed and repaired to your satisfaction. We apologies for any inconvenience this may have caused. We aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure and stress free experience.

By Carole C on 20 July 2019 | Verified purchase

From the moment we went looking at the car to the purchase all the staff were really helpful and friendly. Nothing too much trouble. My car was presented to me in pristine condition , the paperwork was done in an efficient manner so the overall experience was excellent. Wouldn’t hesitate to buy from here again or to recommend to family and friends and other people.

Reply from Chester Car Supermarket Ltd on 24/07/19

Thank you Carole for taking the time to submit your 5 star rating, recommendation and excellent feedback. We are glad that you were happy with the condition of your new car and that you enjoyed your experience purchasing a car from us.