Customer reviews of Chester Car Supermarket Ltd

By Rhian M on 22 August 2019 | Verified purchase

They very helpful and supported me while awaiting finance to go through and updated me regularly.

Reply from Chester Car Supermarket Ltd on 02/09/19

Thank you Rhian for taking your time to submit your 5 star rating and also sharing your experience with others regarding your experience with us. We really appreciate your comments and are pleased that you were happy with your overall experience with us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience.

By Beverly S on 20 August 2019 | Verified purchase

"J" made the whole process of buying a car extremely smooth, without hiccup. "J" answered all our questions. Three month warranty is excellent together with a new MOT. I cannot fault the service we received

Reply from Chester Car Supermarket Ltd on 21/08/19

Thank you Beverly for taking the time to write and submit your 5 star feedback, sharing your experience regarding your recent car purchase from us. We are so pleased that you were happy with your whole experience buying your new car from us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience.

By Jason W on 16 August 2019 | Verified purchase

Excellent service friendly staff very professional will definitely use and recommend to friends

Reply from Chester Car Supermarket Ltd on 21/08/19

Thank you Jason for taking the time to write and submit your 5 star feedback, sharing your experience and recommendation regarding your recent car purchase from us. We are pleased that you were happy with your whole experience buying your new car from us. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience.

By Hannah L on 12 August 2019 | Verified purchase

Very professional from start to finish. Friendly team that made buying a car super simple! Would definitely recommend

Reply from Chester Car Supermarket Ltd on 13/08/19

Thank you Hannah for taking the time to write and submit your 5 star feedback, your recommendation and sharing your experience regarding your recent car purchase from us. We are glad that you were happy with your new car, our sales team and the service you received from us. We aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure and stress free experience.

By Brenice W on 07 August 2019 | Verified purchase

Fantastic service more than helpful and kept me fully updated with all aspects of the sale whilst car was being prepared. Would definitely use again

Reply from Chester Car Supermarket Ltd on 13/08/19

Thank you Brenice for taking the time to write and submit your 5 star feedback, recommendation and sharing your experience regarding your recent car purchase from us. We are glad that you were happy with your new car and the service you received from us. We aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure and stress free experience. We look forward to seeing you again in the future.

By Nicole G on 26 July 2019 | Verified purchase

Easy transaction, car door wasnt locking when we got the car home , but they were happy to have it back and got it fixed in reasonable time , all the time we needed to look around.

Reply from Chester Car Supermarket Ltd on 13/08/19

Thank you Nicole for taking the time to write and submit your 5 star feedback and sharing your experience regarding your recent car purchase from us. We are glad that you were happy with your new car and the service you received from us, particularly in respects to the problem you had with your door lock and that it was addressed and repaired to your satisfaction. We apologies for any inconvenience this may have caused. We aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure and stress free experience.

By Carole C on 20 July 2019 | Verified purchase

From the moment we went looking at the car to the purchase all the staff were really helpful and friendly. Nothing too much trouble. My car was presented to me in pristine condition , the paperwork was done in an efficient manner so the overall experience was excellent. Wouldn’t hesitate to buy from here again or to recommend to family and friends and other people.

Reply from Chester Car Supermarket Ltd on 24/07/19

Thank you Carole for taking the time to submit your 5 star rating, recommendation and excellent feedback. We are glad that you were happy with the condition of your new car and that you enjoyed your experience purchasing a car from us.

By Michelle C on 18 July 2019 | Verified purchase

Excellent service, very helppful and friendly. Happy to answer all of my questions. Highly recommended.

Reply from Chester Car Supermarket Ltd on 18/07/19

Thank you Michelle for your 5 star rating, recommendation and great feedback. We are pleased that you were happy with the service you received and the staff were helpful and were able to answer all of your questions.

By Francisco R on 10 July 2019 | Verified purchase

I didn't have any problem, they helped me as soon as they could with everything I needed.

Reply from Chester Car Supermarket Ltd on 12/07/19

Thank you Francisco for your 5 star rating, and great feedback. We are delighted that you have received a great experience, that we were able to answer all your questions and fulfil your needs.

By David M on 09 July 2019 | Verified purchase

fantastic, the deal went thro with no hassle.would have liked more part/x value but otherwise a pleasant and fault free experience as this was my first experience of part exing a vehicle and buying from a dealer

Reply from Chester Car Supermarket Ltd on 12/07/19

Thank you David for your 5 star rating and great feedback. We are delighted that you have received a great experience and that you were happy with the process of buying a car from us. Our pricing on cars are very competitive and unfortunately our margin restricts us in offering a higher allowance price on your part exchange.