Customer reviews of Chester Car Supermarket Ltd

By Vic J on 27 September 2019 | Purchase not verified

I bought my Renault Megan from here and have been very happy with my purchase.l would like to say how helpful the staff were and also jethro who when I asked if certain things would be done if I purchased the vehicle and everything was done I would like to thank him also for looking at my electric window for me which stuck down .I will purchase further vehicles from here in the future thanks again vic

Reply from Chester Car Supermarket Ltd on 02/10/19

Thank you Vic for taking your time to submit your 5 star rating and also sharing your experience regarding your experience with us. We are pleased that your are happy with your car and that you were happy with your overall experience. We really appreciate your kind and informative comments and are pleased that you were happy with the way we handled your recent car purchase. Our aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure, painless and stress free experience. We look forward to seeing you again in the future.

By INDIA B on 10 April 2019 | Purchase not verified

Husband bought a car for our daughter from here, the sales staff here are excellent, so helpful and courteous, after sales service is also excellent, they replaced car battery under the warranty, nothing is too much trouble for these guys, they definitely go the extra mile, and we would not hesitate to recommend to all of our friends & family, definitely the best car sales place we have ever dealt with!

Reply from Chester Car Supermarket Ltd on 11/04/19

Thank you for taking the time to submit your excellent informative 5 star feedback and sharing your experience regarding your car purchase and also your after sales experience you received from us recently. We really appreciate the points you have highlighted and welcome your recommendation. We are really pleased that you are happy with the service received and welcome your very kind comments. We appreciate that buying a car can be a daunting experience for some and therefore our aim is to make your car purchase from us a no fuss, no pressure and stress free experience.

By Paul W on 20 April 2018 | Purchase not verified

Bought a Volvo V70 this week and my daughter bought a V50 . The staff are great no pressure leave a deposit and you can get it back no problem . The cars had a full service and MOT . Good guarantee . Buy with confidence no worry ownership . Would buy from them anytime .

Reply from Chester Car Supermarket Ltd on 24/04/18

Thank you for your 5 star review, recommendation and feedback that will help potential future customers who maybe considering purchasing a vehicle from Chester Car Supermarket LTD. We are pleased that you are happy with your car, that you have enjoyed your experience and satisfied with the service you have received.

By James C on 12 April 2018 | Purchase not verified

Bought a Renault clio for my wife just one week ago this company could not have been more helpfull. Sorted out the delivery of the vehicle to my home address all the paperwork was explained at every stage of the deal. The vehicle itself was immaculate when it was delivered and the warranty explained i would recommend this company to anyone looking for a good second hand car without the hassle.I would like to thank the staff for the easy way they completed this deal Thanks Again

Reply from Chester Car Supermarket Ltd on 15/04/18

Thank you so much for your 5 star, positive, informative and helpful review. Your feedback certainly makes a difference for the reasons you have highlighted to assist future customers who are considering purchasing a vehicle from Chester Car Supermarket Ltd. We are very pleased that you were happy with the condition of the car, the service that you have experience with us and welcome for your recommendation with thanks.

By wayne w on 10 March 2018 | Purchase not verified

I found the Chester Car Supermarket to be the most less pushy, efficient and helpful car sales I have ever dealt with. The service was outstanding, with all things done which I asked for. I found the cars of quite a superior quality too, and i would not hesitate to deal with the Chester Car Supermarket again.

Reply from Chester Car Supermarket Ltd on 13/03/18

Thank you for taking the time to write your positive comments from your experience with us and for your positive 5 star feedback, it is very much appreciated. We are very pleased to hear that you are happy with the service you have received and that everything was to your satisfaction. We try hard to purchase a good selection of stock to suit varying tastes and budgets. We look forward to dealing with you again in the future.

By Daniel W on 08 February 2018 | Purchase not verified

Would Avoid this dealership. The car we bought broke down before we even got off the forecourt. The vehicle has now been back and forth to Chester car supermarket and the garage they use about 7 times. The vehicle issues are still unresolved and now Chester car supermarket refuse to deal with the vehicle. Would avoid purchasing from this dealership.

Reply from Chester Car Supermarket Ltd on 04/03/18

I am sorry to read that you have had problems with your car since you have purchased it and am deeply saddened that you have voiced your experience by advising customers to avoid our dealership. Unfortunately from time to time things can go wrong with automotive vehicles and for this reason both new and used cars come with some kind of warranty. We attended to and resolved all the issues you experienced under our warranty. I must stress that due to the complexity of motor vehicles nowadays there may be multiple underlying problems that may be in the earliest stages of breaking down that are unable to be diagnosed and resolved in one visit. A vehicle technician can only repair the fault that is found on the inspection and electronic diagnostics devices. At Chester Car Supermarket we make customer care and satisfaction our number one priority, at no stage would we or did we refuse to deal with any issues on the car. In light of the issues you have experienced we bought the car back.

By Allen K on 05 February 2018 | Purchase not verified

We recently purchased a Fiat 500L From our 1st visit to browse for a car to actually buying it, we were allowed to look around at our leisure and test drive without any pressure exerted on us to buy the car. The cars on site were all well valeted inside and out and a further valet was made when we collected the car making it in a pristine condition. We would give 10/10 for all round service and recommend anyone to visit your showroom and to buy a car.

Reply from Chester Car Supermarket Ltd on 08/02/18

Thank you for taking the time to write your review and for your 5 star rating. We aim to make the whole buying experience as pleasant and as painless as possible. We are glad that your are happy with your new car and the standard of cleanliness on collection. Thank for your 10/10 for the all round service you have received and recommendation.

By Allen K on 05 February 2018 | Purchase not verified

From our 1st visit to browse for a car to actually buying it, we were allowed to look around at our leisure and test drive without any pressure exerted on us to buy the car. The cars on site were all well valeted inside and out and a further valet was made when we collected the car making it in a pristine condition. Would appreciate B&Q vouchers please

Reply from Chester Car Supermarket Ltd on 05/02/18

Thank you for taking the time to write your review and for your 5 star rating. We aim to make the whole buying experience as pleasant and as painless as possible. We are glad that your are happy with you new car and the standard of cleanliness on collection.

By Peter J on 02 February 2018 | Purchase not verified

Very good experience nothing too Mitch trouble I don't know whose els to say

Reply from Chester Car Supermarket Ltd on 02/02/18

Thank you for taking the time to write your review and for your 5 star rating. We are glad that your experience with us was very good and that you are happy with the service you have received.

By David T on 31 January 2018 | Purchase not verified

My experience was very good . The team were excellent in helping me solve the small problems with the car .

Reply from Chester Car Supermarket Ltd on 01/02/18

Thank you for taking the time to write your review and for your 5 star rating. We are glad that your experience was very good and that you are happy with the service you have received to resolve the small problems you had with your car. We are always here to help where we can.