Customer reviews of Chester Car Supermarket Ltd

By Rachel T on 03 March 2019 | Verified purchase

Buying a replacement car for my daughter I was attracted by the good value that the car she was interested in appeared to be and the positive Autotrader reviews. We were not disappointed: service was friendly, helpful and attentive, but absolutely pressure-free; advisories showing on recent MOT/dealer service were attended to; and when an unforeseen issue arose with a suspension component shortly after taking delivery it was dealt with promptly and without any quibble.

Reply from Chester Car Supermarket Ltd on 07/03/19

Thank you Rachel for taking the time to submit your excellent informative 5 star feedback and sharing your experience regarding your recent car purchase from us. We are pleased that you were happy with the condition of your new car and the service received prior, during and after your car purchase. We aim to make your car purchase from us a pleasant, no fuss, no pressure and stress free experience.

By menna H on 02 March 2019 | Verified purchase

A very helpful salesman looked after us very well from start to finish.

Reply from Chester Car Supermarket Ltd on 02/03/19

Thank you Menna for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase from us. We are really pleased that you were happy with your experience from start to finish and the service you received. We aim to make your car purchase from us a pleasant stress free experience.

By Arthur S on 24 February 2019 | Verified purchase

No pressure. The salesmen left me to browse around by myself but were there when I needed any help or advice. I was allowed to take a test drive by myself and at my leisure. Found a few niggling little faults which were immediately rectified. A very pleasant, relaxing experience. Very happy with the car I bought and the price.

Reply from Chester Car Supermarket Ltd on 25/02/19

Thank you Arthur for taking the time to submit your great 5 star feedback and sharing your experience regarding your recent car purchase from us. We really pleased that you were happy with the condition of your new car and the service received. We aim to make your car purchase from us a no fuss, no pressure and stress free experience.

By Rachel E on 20 February 2019 | Verified purchase

Absolute pleasure buying my car from Chester car supermarket, jethroe the salesman top man. Found a couple of faults with the car when looking over it, these were put right and car was looking amazing when I picked it up. Be definitely going back when I need a new motor advice anyone thinking about buying a car don't hesitate in calling in here.

Reply from Chester Car Supermarket Ltd on 24/02/19

Thank you Gary for taking the time to submit your fantastic, kind worded 5 star feedback and sharing your experience regarding your recent car purchase from us. We really appreciate your recommendation and that you would return to purchase another vehicle from us in the future considering the distance you live from the dealership. We are pleased that you were happy with the condition of your new car and the service received. We aim to make your car purchase from us a no fuss, no pressure and stress free experience. We warmly welcome and look forward to your return when you are looking for another car.

By Michelle D on 19 February 2019 | Verified purchase

Really well looked after by non pushy and relaxed knowledgable staff.bought a car and they did everything I asked some of it which o felt was pushing my luck.highly recommended.

Reply from Chester Car Supermarket Ltd on 24/02/19

Thank you Michelle for taking the time to submit your great 5 star feedback and sharing your experience regarding your recent car purchase from us. We really do appreciate your recommendation and pleased that you were happy with the condition of your new car and the service received. We aim to present our cars in the best condition but unfortunately when purchasing a used car there maybe some minor cosmetic imperfections that we will always aim to address and put right, repair or improve the appearance prior to collection. We aim to make your car purchase from us a no fuss, no pressure and stress free experience.

By Frank W on 13 February 2019 | Verified purchase

I found the personel very polite and helpful, the whole process of buying a car was so easy and the stock was extensive. Cannot find fault and am a very happy chap.

Reply from Chester Car Supermarket Ltd on 14/02/19

Thank you Frank for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase from us. We really appreciate your nice helpful comments and excellent feedback. We are pleased that you were happy with the service received throughout your whole buying process and the range of stock on display. We aim to make your car purchase from us a stress free, no fuss, no pressure and stress free experience..

By Martin E on 05 February 2019 | Verified purchase

Very attentive service from the start. Even though the car had just come in (and so only figured as an outline entry on the website), the dealer talked me through its history and details knowledgeably, and gave it a proper service and good clean before passing it on to me a few days after the sale. The dealer also carefully checked out a very minor issue that arose subsequently (within the warranty period) with no fuss, and alerted me to a recent recall on the model and how I should follow it up. I'm very satisfied and would definitely go back to this dealer.

Reply from Chester Car Supermarket Ltd on 06/02/19

Thank you Martin for taking the time to submit your excellent informative 5 star feedback and sharing your experience regarding your recent car purchase from us. We really appreciate your recommendation and excellent feedback. We are pleased that you were happy with the condition of your new car and the service received prior, during and after your car purchase. We aim to make your car purchase from us a no fuss, no pressure and stress free experience. We warmly welcome your return when you are looking for another car.

By Russell T on 04 February 2019 | Verified purchase

No hassle viewing. Happy to arrange solo test drives. Good price . Arranged 12month MOT and sorted out advisories. Professional and friendly.

Reply from Chester Car Supermarket Ltd on 06/02/19

Thank you Russell for taking your time to submit your 5 star feedback and also sharing your experience regarding your recent car purchase from us. We are pleased that you were happy with your whole experience and the way we conduct our business throughout your car purchase. We aim to make your car purchase from us a no fuss, no pressure and stress free experience.

By Julie R on 31 January 2019 | Verified purchase

First class service. Very professional, relaxed and friendly, Smooth transaction. They even let me take the car for a test drive on my own! I would definitely recommend Chester Car supermarket and I will have no hesitation to return in the future.

Reply from Chester Car Supermarket Ltd on 01/02/19

Thank you Julie for taking your time to submit your 5 star feedback and also sharing your experience regarding your recent car purchase from us. We are very grateful for your recommendation and pleased with your positive comments and that you were happy with the professional service you received. It was a pleasure to meet you both and we thank you for your business.

By Deryn B on 29 January 2019 | Verified purchase

10/10 customer service. Keep you well informed. Would recommend highly to anyone. Every little issue was resolved with ease. Thank you.

Reply from Chester Car Supermarket Ltd on 29/01/19

Thank you Deryn for taking the time to submit a 5 star feedback and also sharing your experience regarding your recent car purchase. We are very pleased that you were happy with the service that you received and that you were also happy that all work was repaired to a satisfactory standard. Pleasure to meet you both and thank you for your business.