Customer reviews of Chester Car Supermarket Ltd

By Frank W on 13 February 2019 | Verified purchase

I found the personel very polite and helpful, the whole process of buying a car was so easy and the stock was extensive. Cannot find fault and am a very happy chap.

Reply from Chester Car Supermarket Ltd on 14/02/19

Thank you Frank for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase from us. We really appreciate your nice helpful comments and excellent feedback. We are pleased that you were happy with the service received throughout your whole buying process and the range of stock on display. We aim to make your car purchase from us a stress free, no fuss, no pressure and stress free experience..

By Martin E on 05 February 2019 | Verified purchase

Very attentive service from the start. Even though the car had just come in (and so only figured as an outline entry on the website), the dealer talked me through its history and details knowledgeably, and gave it a proper service and good clean before passing it on to me a few days after the sale. The dealer also carefully checked out a very minor issue that arose subsequently (within the warranty period) with no fuss, and alerted me to a recent recall on the model and how I should follow it up. I'm very satisfied and would definitely go back to this dealer.

Reply from Chester Car Supermarket Ltd on 06/02/19

Thank you Martin for taking the time to submit your excellent informative 5 star feedback and sharing your experience regarding your recent car purchase from us. We really appreciate your recommendation and excellent feedback. We are pleased that you were happy with the condition of your new car and the service received prior, during and after your car purchase. We aim to make your car purchase from us a no fuss, no pressure and stress free experience. We warmly welcome your return when you are looking for another car.

By Russell T on 04 February 2019 | Verified purchase

No hassle viewing. Happy to arrange solo test drives. Good price . Arranged 12month MOT and sorted out advisories. Professional and friendly.

Reply from Chester Car Supermarket Ltd on 06/02/19

Thank you Russell for taking your time to submit your 5 star feedback and also sharing your experience regarding your recent car purchase from us. We are pleased that you were happy with your whole experience and the way we conduct our business throughout your car purchase. We aim to make your car purchase from us a no fuss, no pressure and stress free experience.

By Julie R on 31 January 2019 | Verified purchase

First class service. Very professional, relaxed and friendly, Smooth transaction. They even let me take the car for a test drive on my own! I would definitely recommend Chester Car supermarket and I will have no hesitation to return in the future.

Reply from Chester Car Supermarket Ltd on 01/02/19

Thank you Julie for taking your time to submit your 5 star feedback and also sharing your experience regarding your recent car purchase from us. We are very grateful for your recommendation and pleased with your positive comments and that you were happy with the professional service you received. It was a pleasure to meet you both and we thank you for your business.

By Deryn B on 29 January 2019 | Verified purchase

10/10 customer service. Keep you well informed. Would recommend highly to anyone. Every little issue was resolved with ease. Thank you.

Reply from Chester Car Supermarket Ltd on 29/01/19

Thank you Deryn for taking the time to submit a 5 star feedback and also sharing your experience regarding your recent car purchase. We are very pleased that you were happy with the service that you received and that you were also happy that all work was repaired to a satisfactory standard. Pleasure to meet you both and thank you for your business.

By Jenna M on 23 January 2019 | Verified purchase

Great cars would use again 👍🏼. Cars nicely presented, serviced and cleaned before collection. No experience of after sales as yet - we only picked up the car tonight but so far so good.

Reply from Chester Car Supermarket Ltd on 23/01/19

Thank you Jenna for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We are very pleased that you were happy with the way that our cars are presented. We try to present our cars in the best condition but unfortunately when purchasing a used car there maybe some minor cosmetic imperfections that we will always aim to address and put right, repair or improve the appearance prior to collection. We always hope that our customers will enjoy many miles of trouble free motoring but be assured we will always be there if you need any help.

By Matthew C on 18 January 2019 | Verified purchase

Straightforward and welcoming, the staff were very helpful in ensuring that I got the car of my choice with as little fuss as possible.

Reply from Chester Car Supermarket Ltd on 18/01/19

Thank you Matthew for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase at Chester Car Supermarket. We are really pleased that you enjoyed your experience, we aim to to make it a pleasant, minimum fuss and no pressure experience.

By Paul H on 15 January 2019 | Verified purchase

Small independent unit on outskirts of chester selling good second-hand cars. Sales time very helpful and obliging. They actually kept the vehicle I bought for 3 weeks until I was able to drive down. Thankyou!

Reply from Chester Car Supermarket Ltd on 16/01/19

Thank you Paul for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We really appreciate your comments and pleased your were happy with the sales team and wish you well and hope you and your dog enjoy your new car.

By Raymond J on 10 January 2019 | Verified purchase

Had a good trade in, No hassles I spoke to the manager who went through the procedure of purchasing a very clean Lexus IS in mint condition. Car was MOTd serviced and valeted in a specified time, Excellent service from the manager . I have no hesitation in recommending the company . Thank you for a wonder full expierience

Reply from Chester Car Supermarket Ltd on 10/01/19

Thank you Ray for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We really appreciate your recommendation and excellent feedback and are pleased that you were happy with the condition of your new car and the service you have received. We acknowledge that purchasing a car can be a stressful and daunting time for most people and therefore aim to make it a pleasant, slick and no pressure experience.

By Steven R on 09 January 2019 | Verified purchase

Very happy with the service from this garage, very helpful and obliging. The car had been valeted to a high standard. All small cosmetic marks had also been rectified.

Reply from Chester Car Supermarket Ltd on 10/01/19

Thank you Steven for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We are very pleased that you were satisfied with the way you were were looked after throughout your car purchase, the service you have received and that you were happy with the condition of your new car on collection. Unfortunately when purchasing a used car there maybe some minor cosmetic imperfections that we will always aim to address and put right, repair or improve the appearance prior to collection.