Customer reviews of Chester Car Supermarket Ltd

By Raymond J on 10 January 2019 | Verified purchase

Had a good trade in, No hassles I spoke to the manager who went through the procedure of purchasing a very clean Lexus IS in mint condition. Car was MOTd serviced and valeted in a specified time, Excellent service from the manager . I have no hesitation in recommending the company . Thank you for a wonder full expierience

Reply from Chester Car Supermarket Ltd on 10/01/19

Thank you Ray for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We really appreciate your recommendation and excellent feedback and are pleased that you were happy with the condition of your new car and the service you have received. We acknowledge that purchasing a car can be a stressful and daunting time for most people and therefore aim to make it a pleasant, slick and no pressure experience.

By Steven R on 09 January 2019 | Verified purchase

Very happy with the service from this garage, very helpful and obliging. The car had been valeted to a high standard. All small cosmetic marks had also been rectified.

Reply from Chester Car Supermarket Ltd on 10/01/19

Thank you Steven for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We are very pleased that you were satisfied with the way you were were looked after throughout your car purchase, the service you have received and that you were happy with the condition of your new car on collection. Unfortunately when purchasing a used car there maybe some minor cosmetic imperfections that we will always aim to address and put right, repair or improve the appearance prior to collection.

By Dewi H on 04 January 2019 | Verified purchase

Very helpful staff no hard sell . They sorted everything that needed to be done to the car before I picked it up. Would recommend them to anyone

Reply from Chester Car Supermarket Ltd on 06/01/19

Thank you for taking the time to submit your 5 star feedback and share your experience regarding your recent car purchase. We appreciate that purchasing a car can be a stressful and daunting and our aim is to make it a pleasant, no pressure experience. We are pleased that you were happy with your car and that you were satisfied that all the works needed were carried out to your satisfaction. Thank you for your recommendation we greatly appreciate it.

By Peter K on 04 January 2019 | Verified purchase

Both members of staff were very pleasant and helpful, the car seems very good and the service was great. Would use again if required another car in the distant future ( Hopefully far ). Good luck for 2019.

Reply from Chester Car Supermarket Ltd on 06/01/19

Thank you for taking the time to submit your 5 star feedback and share your experience regarding your recent car purchase. We are pleased that you were satisfied with the service you have received, we look forward to dealing with you again in the future if we have a car that you are looking for and wish you too good luck in the future.

By Alan C on 23 December 2018 | Verified purchase

Very helpful and not pushy - a positive experience, would definately recommend.

Reply from Chester Car Supermarket Ltd on 24/12/18

Thank you for taking the time to submit your 5 star feedback and share your experience regarding your recent car purchase. We are pleased that you were happy with the service you have received and welcome your recommendation.

By Carol S on 19 December 2018 | Verified purchase

Very friendly service , ease of purchase , great customer support

Reply from Chester Car Supermarket Ltd on 20/12/18

Thank you for taking the time to submit your 5 star feedback and share your experience regarding your recent car purchase. We are pleased that you were happy with the service you have received, we appreciate that purchasing a car can be a stressful and daunting and our aim to make it a pleasant, no pressure experience.

By Lee L on 14 December 2018 | Verified purchase

the salesman was excellent and helfull and an went smoothly

Reply from Chester Car Supermarket Ltd on 17/12/18

Whe greatly appreciate and thank you for taking the time to post your review and 5 star rating. We are pleased that you enjoyed your experience with us.

By Richard S on 13 December 2018 | Verified purchase

The whole experience with these guys was superb. They dealt with agreed pre-delivery work very promptly and professionally. Their screen prices are very competitive and they answered all of my questions honestly and clearly. Not pushy, but available - exactly what I was wanting. Really enjoying my purchase - thankyou (c:

Reply from Chester Car Supermarket Ltd on 14/12/18

We Greatly appreciate you taking the time and thank you for your 5 star review also your excellent and very helpful feedback. We are delighted that you are happy with your car and the service you have received from us throughout the process of your car purchase, we aim to make the whole experience of purchasing a car as painless as possible.

By Lauren M on 29 November 2018 | Verified purchase

Car supermarket were really helpful when purchasing my car, answered any questions I had without putting me under pressure to buy the car straight away. Let me take the car for a test drive and made sure there were no problems with the car before I bought it.

Reply from Chester Car Supermarket Ltd on 30/11/18

Thank you so much for your 5 star rating, recommendation and excellent feedback. We are delighted that you enjoyed your experience of purchasing a car from us , we try our best to ensure that your new car is in the best condition and state with any problems addressed or explained prior to collection to ensure a smooth and happy car purchase process.

By Oykum Y on 27 November 2018 | Verified purchase

I have bought a car on finance through this company and the staff have been absolutely superb. I had couple of minor things that needed to be sorted in the car and was advised to take it back so they could sort it. Anytime I need anything to do with the car, I email them and get a response immediately and am reassured that they will help out in the best way possible. They carry on providing great service after the sale of the car which many places lack.

Reply from Chester Car Supermarket Ltd on 30/11/18

We Greatly appreciate and thank you for your 5 star review, excellent and very helpful feedback. We are delighted that you are happy with your car and the service you have received from us prior, during and post sale of your car. Due to the complexity of cars unfortunately there is times that you may experience the odd problem that we will aim to remedy the problem to get you back on the road as quick as we can. We aim to make the whole experience of purchasing a car as painless as possible, post and after sale as we appreciate how stressful the whole process can be.