Customer reviews of Chester Car Supermarket Ltd

By Nicole G on 26 July 2019 | Verified purchase

Easy transaction, car door wasnt locking when we got the car home , but they were happy to have it back and got it fixed in reasonable time , all the time we needed to look around.

Reply from Chester Car Supermarket Ltd on 13/08/19

Thank you Nicole for taking the time to write and submit your 5 star feedback and sharing your experience regarding your recent car purchase from us. We are glad that you were happy with your new car and the service you received from us, particularly in respects to the problem you had with your door lock and that it was addressed and repaired to your satisfaction. We apologies for any inconvenience this may have caused. We aim is to provide you with a great customer service experience, making your car purchase from us a no fuss, no pressure and stress free experience.

By Carole C on 20 July 2019 | Verified purchase

From the moment we went looking at the car to the purchase all the staff were really helpful and friendly. Nothing too much trouble. My car was presented to me in pristine condition , the paperwork was done in an efficient manner so the overall experience was excellent. Wouldn’t hesitate to buy from here again or to recommend to family and friends and other people.

Reply from Chester Car Supermarket Ltd on 25/07/19

Thank you Carole for taking the time to submit your 5 star rating, recommendation and excellent feedback. We are glad that you were happy with the condition of your new car and that you enjoyed your experience purchasing a car from us.

By Michelle C on 18 July 2019 | Verified purchase

Excellent service, very helppful and friendly. Happy to answer all of my questions. Highly recommended.

Reply from Chester Car Supermarket Ltd on 18/07/19

Thank you Michelle for your 5 star rating, recommendation and great feedback. We are pleased that you were happy with the service you received and the staff were helpful and were able to answer all of your questions.

By Francisco R on 10 July 2019 | Verified purchase

I didn't have any problem, they helped me as soon as they could with everything I needed.

Reply from Chester Car Supermarket Ltd on 12/07/19

Thank you Francisco for your 5 star rating, and great feedback. We are delighted that you have received a great experience, that we were able to answer all your questions and fulfil your needs.

By David M on 09 July 2019 | Verified purchase

fantastic, the deal went thro with no hassle.would have liked more part/x value but otherwise a pleasant and fault free experience as this was my first experience of part exing a vehicle and buying from a dealer

Reply from Chester Car Supermarket Ltd on 12/07/19

Thank you David for your 5 star rating and great feedback. We are delighted that you have received a great experience and that you were happy with the process of buying a car from us. Our pricing on cars are very competitive and unfortunately our margin restricts us in offering a higher allowance price on your part exchange.

By David P on 08 July 2019 | Verified purchase

Brilliant Dealership...in all aspects...from the minute I walked on the forecourt..to the moment I drove off in a car... excellent did everything the promised... would highly reccomend

Reply from Chester Car Supermarket Ltd on 18/07/19

Thank you David for your 5 star review and great feedback. We are very pleased that you are happy with the service you have received and really appreciate your recommendation.

By Julie M on 06 July 2019 | Verified purchase

Great service from first viewing and test drive to picking up car.Car was ready to pick up exactly when they said and everything they said would be done to the car was done.Friendly but efficient staff.Answered all queries easily.Would ,and already have recommended to other people

Reply from Chester Car Supermarket Ltd on 08/07/19

Thank you Julie for your 5 star rating, recommendation and great feedback. We are delighted that you have received a great experience, that we were able to answer all your questions and that you new car was to your satisfaction on collection.

By Charlene D on 30 June 2019 | Verified purchase

If you’re a first time buyer or anxious about going to dealerships this is definitely the place to go! I’ve previously visited other dealerships and had to leave due to the pushy and pressured sale tactics. Jethroe from Chester Car Supermarket was friendly, helpful and knowledgable on all aspects of the car and processes. I felt at ease throughout the buying process and was definitely in good hands. Fantastic service, beautiful car, affordable prices and a very person centred dealership. Definitely above the rest, thank you for being a refreshing change in the car sales industry, I would highly recommend and visit again!

Reply from Chester Car Supermarket Ltd on 08/07/19

Thank you Charlene for your 5 star rating, recommendation and excellent feedback, sharing your experience with others who maybe considering purchasing a car from us. We endeavor to make it a pleasant, relaxed and transparent experience that as you have stated is a refreshing change for some considering purchasing a car from a dealer. I am glad that you were happy with the condition of your new car and that you felt relaxed throughout your buying experience.

By Ian M on 30 June 2019 | Verified purchase

the staff where very knowledgeable and helpful. the car had been valletted and was very clean inside and out

Reply from Chester Car Supermarket Ltd on 08/07/19

Thank you Ian for your 5 star rating and feedback. We are delighted that you were happy with your experience purchasing a car from us and that you were happy with the condition of your new car on collection.

By Kellie G on 26 June 2019 | Verified purchase

Very helpful from the minute we walked in, got the car in for an MOT very quickly so I could drive the car away the next day

Reply from Chester Car Supermarket Ltd on 30/06/19

Thank you Kellie for your 5 star rating and feedback. We are pleased that you were happy with the service you received and that everything was to your satisfaction with your new car and also that you were happy with how the staff dealt with you throughout your purchase.