Customer reviews of Chester Car Supermarket Ltd

By Julie R on 31 January 2019 | Verified purchase

First class service. Very professional, relaxed and friendly, Smooth transaction. They even let me take the car for a test drive on my own! I would definitely recommend Chester Car supermarket and I will have no hesitation to return in the future.

Reply from Chester Car Supermarket Ltd on 01/02/19

Thank you Julie for taking your time to submit your 5 star feedback and also sharing your experience regarding your recent car purchase from us. We are very grateful for your recommendation and pleased with your positive comments and that you were happy with the professional service you received. It was a pleasure to meet you both and we thank you for your business.

By Deryn B on 29 January 2019 | Verified purchase

10/10 customer service. Keep you well informed. Would recommend highly to anyone. Every little issue was resolved with ease. Thank you.

Reply from Chester Car Supermarket Ltd on 29/01/19

Thank you Deryn for taking the time to submit a 5 star feedback and also sharing your experience regarding your recent car purchase. We are very pleased that you were happy with the service that you received and that you were also happy that all work was repaired to a satisfactory standard. Pleasure to meet you both and thank you for your business.

By Jenna M on 23 January 2019 | Verified purchase

Great cars would use again 👍🏼. Cars nicely presented, serviced and cleaned before collection. No experience of after sales as yet - we only picked up the car tonight but so far so good.

Reply from Chester Car Supermarket Ltd on 23/01/19

Thank you Jenna for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We are very pleased that you were happy with the way that our cars are presented. We try to present our cars in the best condition but unfortunately when purchasing a used car there maybe some minor cosmetic imperfections that we will always aim to address and put right, repair or improve the appearance prior to collection. We always hope that our customers will enjoy many miles of trouble free motoring but be assured we will always be there if you need any help.

By Matthew C on 18 January 2019 | Verified purchase

Straightforward and welcoming, the staff were very helpful in ensuring that I got the car of my choice with as little fuss as possible.

Reply from Chester Car Supermarket Ltd on 18/01/19

Thank you Matthew for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase at Chester Car Supermarket. We are really pleased that you enjoyed your experience, we aim to to make it a pleasant, minimum fuss and no pressure experience.

By Paul H on 15 January 2019 | Verified purchase

Small independent unit on outskirts of chester selling good second-hand cars. Sales time very helpful and obliging. They actually kept the vehicle I bought for 3 weeks until I was able to drive down. Thankyou!

Reply from Chester Car Supermarket Ltd on 16/01/19

Thank you Paul for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We really appreciate your comments and pleased your were happy with the sales team and wish you well and hope you and your dog enjoy your new car.

By Raymond J on 10 January 2019 | Verified purchase

Had a good trade in, No hassles I spoke to the manager who went through the procedure of purchasing a very clean Lexus IS in mint condition. Car was MOTd serviced and valeted in a specified time, Excellent service from the manager . I have no hesitation in recommending the company . Thank you for a wonder full expierience

Reply from Chester Car Supermarket Ltd on 10/01/19

Thank you Ray for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We really appreciate your recommendation and excellent feedback and are pleased that you were happy with the condition of your new car and the service you have received. We acknowledge that purchasing a car can be a stressful and daunting time for most people and therefore aim to make it a pleasant, slick and no pressure experience.

By Steven R on 09 January 2019 | Verified purchase

Very happy with the service from this garage, very helpful and obliging. The car had been valeted to a high standard. All small cosmetic marks had also been rectified.

Reply from Chester Car Supermarket Ltd on 10/01/19

Thank you Steven for taking the time to submit your 5 star feedback and sharing your experience regarding your recent car purchase. We are very pleased that you were satisfied with the way you were were looked after throughout your car purchase, the service you have received and that you were happy with the condition of your new car on collection. Unfortunately when purchasing a used car there maybe some minor cosmetic imperfections that we will always aim to address and put right, repair or improve the appearance prior to collection.

By Dewi H on 04 January 2019 | Verified purchase

Very helpful staff no hard sell . They sorted everything that needed to be done to the car before I picked it up. Would recommend them to anyone

Reply from Chester Car Supermarket Ltd on 06/01/19

Thank you for taking the time to submit your 5 star feedback and share your experience regarding your recent car purchase. We appreciate that purchasing a car can be a stressful and daunting and our aim is to make it a pleasant, no pressure experience. We are pleased that you were happy with your car and that you were satisfied that all the works needed were carried out to your satisfaction. Thank you for your recommendation we greatly appreciate it.

By Peter K on 04 January 2019 | Verified purchase

Both members of staff were very pleasant and helpful, the car seems very good and the service was great. Would use again if required another car in the distant future ( Hopefully far ). Good luck for 2019.

Reply from Chester Car Supermarket Ltd on 06/01/19

Thank you for taking the time to submit your 5 star feedback and share your experience regarding your recent car purchase. We are pleased that you were satisfied with the service you have received, we look forward to dealing with you again in the future if we have a car that you are looking for and wish you too good luck in the future.

By Alan C on 23 December 2018 | Verified purchase

Very helpful and not pushy - a positive experience, would definately recommend.

Reply from Chester Car Supermarket Ltd on 24/12/18

Thank you for taking the time to submit your 5 star feedback and share your experience regarding your recent car purchase. We are pleased that you were happy with the service you have received and welcome your recommendation.