Customer reviews of Chester Car Supermarket Ltd

By Margaret D on 09 September 2020 | Verified purchase

I was given all the help, information & support i needed to buy my nissan micra in june 2020, all the formalities were dealt with in a friendly & simple way & was assured they would help in the future with any problems or worries i might have about the car, they happily replaced a side light & back wiper blade a few weeks later & even came out to me when i rang them about what i thought was a leak but i was reassured it was in fact the air con i'd been using on a hot day which had dripped condensation quite naturally, i'm very happy with my car & with the customer service /support from everyone at chester car supermarket, thank you

Reply from Chester Car Supermarket Ltd on 04/10/20

Thank you Margaret for your fantastic feedback and taking the time to share your experience and giving us a 5 star rating. We are delighted to hear that you were happy with the condition of your new car and the service you have received, pre and post sales. Your feedback and great comments are really appreciated, we are always available if you ever need help again in the future, thank you.

By Jeanette B on 07 September 2020 | Verified purchase

Excellent service. Friendly and courteous and I felt I got a fair and honest price for my part ex. The car was clean and ready on time. Love driving it - would recommend buying from these guys. I was recommended by a friend who also had an excellent deal and had been driving his car for over a year with no issues.

Reply from Chester Car Supermarket Ltd on 04/10/20

Thank you Jeanette for your recommendation and taking the time to share your experience and giving us a 5 star rating. Its great to hear that you were happy with the condition of your new car, your part exchange valuation and the service you have received from us. Your feedback and great comments are really appreciated, thank you.

By Lucy H on 06 September 2020 | Verified purchase

It was wonderful service, made the whole process easy

Reply from Chester Car Supermarket Ltd on 04/10/20

Thank you Lucy for taking the time to share your experience and giving us a 5 star rating. Its great to hear that you were happy with the service you have received from us. Your feedback and great comments are really appreciated, thank you.

By Carl J on 14 August 2020 | Verified purchase

Excellent company friendly and great with customers .

Reply from Chester Car Supermarket Ltd on 06/09/20

Thank you Carl for taking the time to share your experience and giving us a 5 star rating. Its great to hear that you were happy with the service you have received from us. Your feedback and kind comments are really appreciated, thank you.

By Oliver L on 09 August 2020 | Verified purchase

Very good, no pressure and whole process was quick

Reply from Chester Car Supermarket Ltd on 06/09/20

Thank you Oliver for taking the time to share your experience and giving us a 5 star rating. Its great to hear that you were happy with the service you have received from us. Your feedback and great comments are really appreciated, thank you.

By Brian C on 09 August 2020 | Verified purchase

Very helpful they good friend nothings to much trouble

Reply from Chester Car Supermarket Ltd on 06/09/20

Thank you Brian for taking the time to share your experience and giving us a 5 star rating. Its great to hear that you were happy with the service you have received from us. Your feedback and great comments are really appreciated, thank you.

By Mark C on 01 August 2020 | Verified purchase

From start to finish Chester Car Supermarket have been excellent, nothing has been too much trouble. We returned having had a positive experience buying our previous car and will no doubt return in the future. Thank you!

Reply from Chester Car Supermarket Ltd on 08/08/20

Thank you Mark for taking the time to share your experience and giving us a 5 star rating. Its great to hear that you were happy with the service you have received from us and welcome you back again as a previous customer. Your feedback, loyalty and great comments are really appreciated, thank you.

By Wendy D on 27 July 2020 | Verified purchase

Couldn’t of asked for a more helpful team. They went the extra mile for me, very grateful.

Reply from Chester Car Supermarket Ltd on 08/08/20

Thank you Wendy for taking the time to share your experience and giving us a 5 star rating. Its great to hear that you were happy with how you were looked after and the service you have received from us. Your feedback and great comments are really appreciated, thank you.

By Ian A on 27 July 2020 | Verified purchase

I liked the friendliness of staff and the clarity of the offer for the car. The car was also personally delivered after being checked for repairs, cleaned and valeted. Well done on excellent service.

Reply from Chester Car Supermarket Ltd on 08/08/20

Thank you Ian for taking the time to share your experience and giving us a 5 star rating. We are pleased to hear that you were happy with the service you have received from us and you were happy with your new car. Your feedback, and great comments are really appreciated, thank you.

By Freya M on 13 July 2020 | Verified purchase

Buying a car from Car Supermarket was a very different experience to buying cars in the past. It was so relaxed and I could really take my time to look over the cars. There was no pushy selling or persuasion or someone clinging to your side. The sales manager was on hand however and was able to answer any questions we had. The cars seem priced to sell so there wasn't even the stress of negotiating an over inflated price down. The sales manager replaced tyres quickly and agreed to paint the alloys so we were very well looked after. I will be very happy to buy a car from here in the future and would highly recommend others to do so.

Reply from Chester Car Supermarket Ltd on 18/07/20

Thank you Freya for taking the time to share your experience and giving us a 5 star rating. We are so glad that you were very happy with your experience purchasing a car and the service you have received from us. Your feedback and great comments are really appreciated. We hope you enjoy your new car and good luck with your test, thank you.