Chester Car Supermarket have really shown there is car dealerships out there with good after sales and have compassion. I’ve been having a terrible time with another dealership that sold me a faulty car which I explained on purchase to Chester Car Supermarket who was very understanding. I purchased a car from them which a few days later found with an issue that was developing and they offered to take a look and fix if needed. But due to all stress I’d previously had from another dealership, and being over cautious they accepted for me to return the car for a full refund with no hassle at all. 22 years in buying cars and no dealership has been that easy to deal with when it comes to after sales. Although there was an issue developing with the car, I would still highly recommend them as they seemed keen to sort it and even when returning the vehicle they wanted to get the issue sorted for the next customer that will come along and purchase it.
Dale
Thursday, 05th March 2026Would highly recommend this company. Jeff was extremely helpful and made the whole process very smooth. The car was serviced before we collected it and a missing rear parcel shelf ordered and supplied.
Tracey
Thursday, 22nd January 2026Chester car supermarket made buying my first car really easy, super helpful staff everything is explained properly and any problems were quick to be resolved
Max
Tuesday, 25th November 2025"Highly Recommend for Family Car Purchases: Professional, Trustworthy, and Safety-Focused" We recently visited [Chestercar supermarket] to find a reliable second-hand vehicle for my daughter, who is a new driver. The team was exceptionally professional and knowledgeable, providing clear information without any high-pressure sales tactics. We were thoroughly impressed with the standard of preparation and safety checks performed on the vehicle we purchased. Finding a dependable car at a fair and transparent price, coupled with service that instills genuine trust, provided immense peace of mind. We highly recommend [Chester car supermarket] to any parent or buyer prioritizing vehicle safety and quality.
Jackie
Monday, 13th October 2025Its daunting buying a used car but I can honestly say, I have never had a more reassuring experience than with Jeff and the guys here. The after sales service has been amazing and so easy, thank you. I absolutely love my 'new to me' car. I would recommend buying from here without doubt.
Jennie Morris
Monday, 29th September 2025My experience with Chester Car Supermarket was great. I had been looking for a first car for some time and they made the search and subsequent process of buying a car simple as well as being very helpful and accommodating throughout. A great range of cars available and welcoming staff. Would recommend to anyone looking for a car!
Oliver D
Saturday, 26th July 2025Excellent service they made sure the car was spot on before they let me have it, the experience of buying from them was second to none,everything is explained to you, would recommend anyone to give them a try first when buying a car
George Harris
Saturday, 05th July 2025The team are really lovely and helpful. The process for my finance application went through quickly and I'm really pleased with the overall service.
Georgia Conway
Monday, 16th June 2025Very happy with my S-max from here, had plenty of time on the day to give it a look over and even some bulbs changed. got a very fair price too. Had some very minor after purchase issues and Jethroe was awsome at getting them sorted out through the free warranty service for me, great communication and was nice having one person to speak too every time. Very down to earth, never felt any pressure. Car had clearly had a good look over (new battery and a deep clean) All round solid experience. Highly recommend.
Joe M
Thursday, 05th June 2025Jethro is helpful, friendly, and efficient. A very stress free purchase and would buy from them again.
Anonymous
Sunday, 25th May 2025It was good experience, there was no pressure, they were on hand to offer help & advice. There was lots of choice of cars, their knowledge & experience was evident in helping to get the right one for me.
Julie Rodgers
Wednesday, 07th May 2025Really made comfortable, no hard sell, prepared the car for collection by getting a new mot, service, valet helped with paperwork , good experience.
Anonymous
Wednesday, 30th April 2025Love my new car, professional and polite service. Ensured car was presented on handover with all work completed as requested. I would definitely recommended Chester Car Supermarket.
Kath
Friday, 30th May 2025Very professional very helpful sorted everything for me no problem would recommend them to everyone

